Privacy Policy

Last Updated: April 4, 2026

This Privacy Policy describes how Sunluxer (referred to as “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://sunluxer.com (the “Site”) or otherwise communicate with us. For purposes of this Privacy Policy, “you” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree to this Privacy Policy, please do not use or access our Services.

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1. What Personal Information We Collect

The types of personal information we obtain depends on how you interact with our Site. We collect:

• Basic Contact Details: Name, shipping address, billing address, phone number, and email.

• Order Information: Items you purchase, payment confirmation, and transaction history.

• Account Information: Username, password, and shopping preferences (e.g., your wishlist).

• Customer Support Information: Any information you include when communicating with us via email or contact forms.

2. Information Collected Automatically (Cookies)

When you visit our Site, we automatically collect certain information about your device and interaction with the Services (Usage Data) using cookies and similar technologies. This includes your IP address, browser type, and how you navigate our pages. We use this to improve your shopping experience and site performance.

3. How We Use Your Personal Information

We use your information for the following legitimate purposes:

• Fulfilling Orders: To process payments, arrange shipping, and provide order confirmations/invoices.

• Customer Support: To respond to your inquiries and handle returns or exchanges.

• Security & Fraud Prevention: To protect our site and customers from fraudulent activities.

• Marketing: With your consent, to send updates about our latest sunglasses collections and offers.

4. Disclosure of Personal Information

We do not sell your personal information. We only share your data with trusted third parties who help us operate our business:

• Service Providers: Such as WooCommerce (our e-commerce platform) and shipping carriers to deliver your products.

• Payment Processors: To securely handle your credit card or mobile banking transactions. All payment data is encrypted.

• Legal Compliance: If required by the laws of Bangladesh or to protect our legal rights.

5. Data Security & Retention

We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission. We retain your information only as long as necessary to fulfill your orders and comply with legal obligations.

6. Your Rights

Depending on your location, you have the right to:

• Access the personal information we hold about you.

• Request the correction or deletion of your data.

• Opt-out of marketing communications at any time.

7. Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

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8. Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please contact us:

• Brand Name: Sunluxer

• Email: info@sunluxer.com

• Phone: +8801601-433537

• Address: H 1021, R 17, Adabar, Mohammadpur, Dhaka-1207, Bangladesh